HIE Onboarding – Colorado

These resources are to assist organizations that recently signed contracts to join the Contexture health information exchange in Colorado.

Note: Our organization was formerly named the Colorado Regional Health Information Organization or CORHIO.

General Onboarding

The following resources include required training and forms applicable to all new Colorado HIE participants, regardless of product.

PatientCare360 Training Video

All Colorado HIE participants must complete this required training, an introduction to the basic features of the HIE and how to navigate PatientCare360, the Colorado HIE portal. This required training consists of watching a brief video. Your designated HIE account manager will be notified when you begin this training.

Procedures Attestation

We require all of our participants to incorporate HIE use into their standard practice Policies and Procedures as agreed to in the Participant Agreement. Please complete this form to attest you’ve completed these activities.

You’ll also be emailed invitations to eLearning modules from Trakstar Learn – you can watch these when you have time, but they aren’t required.

References:

HIE Participant Policy Manual

Opt Out Form

Opt In Form

Participant Procedures

PatientCare360 Job Aid

Patient Poster

Which Product are you Implementing First?

Go to the section below for the product you’re working on first for the most important documents.

PatientCare 360

Continuity of Care Documents

Results Delivery

Notifications

Additional Resources

HIE Participant Policy Manual

The handbook is a helpful resource for our HIE participants and includes information on privacy and security, using the HIE appropriately, opt in/opt out procedures, security protocols and more.

NEW 2026 HIE Participant Policy Manual

Contexture is migrating all HIE participants to a new platform in 2025. This NEW HIE Participant Policy Manual will become effective as participants go live on the new platform and will fully replace all legacy manuals on January 1, 2026. 

HIE Service Level Agreement

As a condition of providing services pursuant to a Participant Agreement, we’ll use commercially reasonable efforts to provide technical support and respond to support incidents in accordance with the timeframes defined in this Service Level Agreement.

Participant Procedure Handbook

The handbook is a helpful resource for our HIE participants and includes information on privacy and security, using the HIE appropriately, opt in/opt out procedures, security protocols and more.

Questions?
For assistance with any of these documents, please contact your project manager, account representative, or contact us.