Privacy Policy

Last Updated Date: August 1, 2021

Contexture (the “Company,” “we” or “us”) is committed to protecting your privacy and using technology that gives you a powerful and safe online experience. This Privacy Policy applies to the Company website located at www.contexture.org (“Website”) and describes how we collect, use, store and share your personal information we collect from you when you visit the Website. This Privacy Policy does not apply to the information we obtain in connection with the services we provide to our customers, such as our health care provider and health plan participants in our health information exchange.

Your use of the Website indicates your acceptance of this Privacy Policy. We reserve the right to change this Privacy Policy by posting an updated version to the Website at any time. Your continued use of the Website indicates your agreement to any updated Privacy Policy. Accordingly, we urge you to review this Privacy Policy at the start of each use of the Website.

IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS PRIVACY POLICY, THEN YOU MUST EXIT THE WEBSITE IMMEDIATELY.

This Privacy Policy covers the following topics:

COLLECTION OF YOUR PERSONAL INFORMATION

USE OF YOUR PERSONAL INFORMATION

DISCLOSURES OF YOUR PERSONAL INFORMATION

EMAIL COMMUNICATIONS POLICY

USE OF COOKIES

LINKS TO THIRD-PARTY WEBSITES

SECURITY OF YOUR PERSONAL INFORMATION

CHILDREN’S PRIVACY

USING THE WEBSITE OUTSIDE OF THE UNITED STATES

TERMS OF USE

PRIVACY POLICY CHANGES

HOW TO CONTACT US IF YOU HAVE A QUESTION OR COMPLAINT

COLLECTION OF YOUR PERSONAL INFORMATION

Personal information is information that can be used to identify you either directly or indirectly. We collect personal information that you provide to us when you use the Website or request specific services through the Website, including but not limited to account creation and event registrations. For example, if you provide it to us, we may collect your first name, last name, physical address, electronic address (such as your email address), date of birth, and phone numbers (home, work or cell). You may refuse to provide your Personal Information to us, but this may lead to our inability to provide you with certain products or services.

We or our business partners may also automatically collect information about your computer hardware and software, and how you navigate the Website. This information may include: your IP address; browser type; domain names; the pages within the Website you visit; access times; and referring websites or addresses. This other information may or may not identify you, but in most instances it will not. Your personal information does not include any de-identified information we collect. De-identified information is data that does not contain any personal information about you and for which there is not a reasonable basis to believe that it can be used to identify you.

USE OF YOUR PERSONAL INFORMATION

We use your personal information and other information for any of the following activities and purposes, including without limitation to:

  • Operate the Website;
  • Administer your account;
  • Deliver the services you have requested;
  • Communicate with you. For example, if you identify yourself to us by sending us an email with questions or comments, we may use your Personal Information to respond to your questions or comments;
  • Maintain and improve the Website and our services;
  • Enforce our Terms of Use;
  • Perform data analytics, such as determining which Website pages are the most popular; and
  • For any purpose described to you through the Website, that you consent to, or that is otherwise permissible under the laws that apply to us.

We may use your personal information to inform you of other products or services available from us and our affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. We may, from time to time, contact you on behalf of business partners about a particular offering that may be of interest to you. However, we do not sell your personal information to third parties. In those cases, your personal information is not transferred to the third party.

We may use de-identified information for any purpose that is permitted by applicable law.

DISCLOSURES OF YOUR PERSONAL INFORMATION

We may share your personal information and other information with:

  • Anyone authorized by you to have access to it;
  • People who help us with the Website and related services, including without limitation business partners who perform certain functions on our behalf, such as helping us to perform statistical analysis, sending you e-mail or postal mail, providing customer service or IT support, or arranging for deliveries; and
  • Our affiliates, business partners and customers for legally permissible purposes. For example, we may disclose your personal information to our customers who have a relationship with you, such as to your health care provider or health plan.

We may also share this information to fulfill any purpose for which you provided it, including without limitation to provide services to you. We may further share specific personal information and other information about you in special cases, such as if there is attempted breach of Website security or a physical threat to you or others.

We may also disclose your personal information and other information:

  • In response to subpoenas, court orders, requests from law enforcement, or other legal process;
  • To establish or exercise our legal rights, or to report unlawful conduct to law enforcement or other appropriate government authorities;
  • To defend against legal claims;
  • To a buyer or other successor of the Company in the event of a merger, divestiture, restructuring, reorganization, change of control, dissolution, or other sale or transfer of some or all of the Company’s assets, including as part of a bankruptcy, liquidation, or similar proceeding; or
  • To a third party to whom we are required by law to disclose this information.

We reserve the right at any time to update this Privacy Policy to include other instances in which may disclose your personal information as permitted by the laws that apply to us.

We may disclose de-identified data information for any purpose that is permitted by applicable law. We reserve the right to convert, or permit others to convert, your personal information into de-identified data, which we may share with third parties.

EMAIL COMMUNICATIONS POLICY

When you send an email to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. All agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

USE OF COOKIES

When you visit the Website, we may store or recognize some information on your computer in the form of a “cookie” or similar file. We may use “cookies” to collect information about the pages you visit on the Website and to help you personalize your online experience. A cookie is a text file that is placed on your computer’s hard disk by a web page server, using functions provided by your web browser.

One of the primary purposes of the cookies we use is to provide a convenience feature to save you time. For example, if you enter information on a form on the Website or register for an event or other services, a cookie allows the Website to recall your specific information and save you time on subsequent visits.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website or other websites you visit.

Please also note that some website browsers have a “do not track” (DNT) feature that lets you tell other websites that you do not want to have your online activities tracked. No uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to a browser’s DNT signal.

LINKS TO THIRD-PARTY WEBSITES

The Website may include links to third-party websites as a resource. We do not have control over third-party websites and those third-party websites do not operate under this Privacy Policy. We encourage you to review the privacy policies of third-party websites you choose to link to from the Website to understand how those third-party websites collect, use, and share your information.

SECURITY OF YOUR PERSONAL INFORMATION

We take reasonable steps to keep your personal information secure and to protect against the loss, misuse, or alteration of your personal information that we collect and maintain from the Website. Although we have these security measures in place, it cannot guarantee your privacy. You are responsible for maintaining the privacy and security of your account credentials (such as your username, password and security answers or tokens, if applicable), and agree that Company cannot be held responsible for any loss or harm associated with the use of your account.

CHILDREN’S PRIVACY

The Website is not directed at and not intended to be used by any children under the age of 18. The Website is intended for adults aged 18 and older, and is not intended to attract children. You must not use the Website if you are a child under the age of 18. We will not collect personal information from any person we actually know to be under 13 years old.

USING THE WEBSITE OUTSIDE OF THE UNITED STATES

We intend the Website to be used by residents of the United States. This Website is not intended for use by individuals who are not located in the United States. If you are visiting the Website from outside the United States, please be aware that your personal information and other information will be transferred to, stored, and processed in the United States, where our servers are located, and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using the Website, you understand that your personal information and other information may be transferred to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.

TERMS OF USE

Your use of the Website is also subject to Company’s Terms of Use. Any disputes related to this Privacy Policy will be governed by the applicable provisions of the Terms of Use, which are incorporated into this Privacy Policy by reference.

PRIVACY POLICY CHANGES

We may change this Privacy Policy at any time and for any reason. We encourage you to periodically review this Privacy Policy to stay informed of how we protect and use your information. You can also contact us for a copy of this Privacy Policy. Unless otherwise specified by us, all changes will be effective upon being posted on the Website. The “Last Updated Date” is posted at the top of this Privacy Policy. You agree to any changes to this Privacy Policy by your continued use of the Website after the Last Updated Date. If you do not agree to the changes, you must exit the Website immediately.

HOW TO CONTACT US IF YOU HAVE A QUESTION OR COMPLAINT

If you have a question about this Privacy Policy, wish to make a complaint, or believe that your rights under this Privacy Policy may have been violated, please contact us at: 720.285.3200 or 4500 Cherry Creek S. Dr., Suite 820 Denver, CO 80246 or hello@contexture.org