PatientCare 360 Navigation & Features
This onboarding video introduces you to PatientCare 360, Contexture’s secure health information exchange platform. Designed for new participants, this training provides step-by-step guidance to help you confidently navigate and use the portal’s key features. This video is for participants who are already familiar with the HIE or have limited time to attend a live webinar.
In this video, you’ll learn:
- About Contexture: Learn about our mission and how we connect healthcare providers to improve care coordination.
- Secure Access: How to log in, set up multi-factor authentication (MFA), and maintain password security.
- Dashboard Navigation: Explore essential icons, notifications, and tools for quick access to patient information.
- Patient Search & Clinical Views: How to find patients, review clinical summaries, visit history, and detailed tabs for allergies, medications, immunizations, diagnoses, procedures, labs, and more.
- Timeline & Trends: Use the timeline view and charts to track encounters, labs, and vitals over time.
- Protecting Information & Reporting Incidents: Understand your responsibilities for safeguarding PHI and how to report security incidents.
- Support & Resources: Where to find help, additional training materials, and ongoing support.
By completing this training, you’ll gain the skills to efficiently access and interpret patient data, ensuring secure and informed care decisions.
