Contexture is proud to collaborate with Rocky Mountain Health Plans (RMHP) to support their Colorado Specialty CareConnect (CSCC) eConsults program, which aims to transform how providers collaborate to improve patient care.

This partnership delivers a seamless, integrated workflow that empowers providers with:

• Coming Soon- one-click access to CSCC through single sign-on from Contexture PatientCare360 Portal
• Secure storage and delivery of CSCC eConsult summaries

By connecting primary care and specialty care providers through an optimized eConsult platform, CSCC provides:

• Accelerated care decisions with expert guidance
• Improves patient outcomes through timely, collaborative input
• Simplifies documentation and billing for interdisciplinary consultations

Together, we’re making specialty care more accessible, efficient, and patient-centered.

Member Eligibility: CSCC eConsult submissions available for any RMHP or RAE 1 Colorado State Medicaid Members.

An eConsult is an asynchronous physician-to-physician conversation between a primary care provider (PCP) and specialist to aid patient treatment. The PCP signs into a web-based platform, pulls up the patient’s information and asks the question. The specialists review the case and respond with additional questions or their recommendation.

Example Workflow

1. The patient presents with a medical issue that may benefit from a specialist’s guidance.
2. PCP educates the patient on the benefits and possible risks associated with using an eConsult and gains their consent.
3. Submit relevant:
   • Medical history
   • Labs or other test results
   • The clinical question
4. The specialist reviews the submitted information and provides a detailed response, which may include:
   • Additional questions
   • Clinical recommendation
5. The PCP reviews the specialist’s response, asks any follow-up questions, or closes the eConsult.

These physician-to-physician consultations allow you to collaborate directly with specialists to determine the next steps in patient care.

Why Use eConsults?

• Receive expert knowledge in hours—not weeks
• Reduce unnecessary referrals and in-person visits
• Enhance patient satisfaction
• Reduce patient costs (travel expenses, missed workdays, etc.)

Use eConsults to:

• Explore new diagnoses (e.g., new-onset seizures)
• Manage current conditions (e.g., cirrhosis management)
• Confirm clinical decisions (e.g., assess the need for allergy testing)

Common Topics Addressed via eConsults

Documentation of Conversation

All CSCC eConsult’s are captured in their entirety to be loaded into the patient’s longitudinal record.

You maintain the treatment authority of the issue and next steps because the patient does not establish a doctor-patient relationship with the specialist.

You can connect with experts in the following specialties:

Adult
Allergy, Cardiology, Dermatology, Endocrinology, ENT/Otolaryngology, Gastroenterology, Hematology, Hepatology, Infectious Disease, Nephrology, Neurology, Obesity Medicine, OB/GYN, Oncology (Medical), Orthopedics, Pain Management, Psychiatry, Pulmonology, Rheumatology, Urology

Pediatric
Allergy, Cardiology, Dermatology, Endocrinology, ENT/Otolaryngology, Infectious Disease, Neurology, Orthopedics, Psychiatry, Pulmonology, Urology

In the system, adult and pediatric specialties appear as separate options.

When a specialty supports both populations, it will be listed twice—once for adults and once for pediatrics.

• Allergy – Adult
• Allergy – Pediatric

Reach out to Nacole.Johnson@uhc.com to request a needed specialty.

Member Eligibility: CSCC eConsult submissions available for any RMHP or RAE 1 Colorado State Medicaid Members.

For Providers Using Contexture PatientCare 360 Portal

Seamless Single Sign-on – Access CSCC directly from the PatientCare 360 Portal. No additional usernames or passwords required.

Automatic Documentation Integration – Once an eConsult is completed, all related documentation is delivered straight into the patient’s Electronic Health Record (EHR), ensuring smooth, efficient workflow integration.